22 Feb Common mistakes in IT outsourcing and their elimination
There are many stories of failure, which has been involved IT outsourcing. And, of course, for every successful projects are those that do not meet their original objectives. In some cases, the project stopped in the middle.
But our today’s article – not the background of a horror movie. We try to understand what are the mistakes in outsourcing projects, and how they can be solved or avoided.
Outsourcing involves constant communication with the people in your business environment and beyond. In other words, the start of any project is inextricably linked to communication, and that it is the key to success.
Development and support of the software also includes an ongoing dialogue regarding the profile of subjects for your project.
Due to the high growth of remote working, began to appear numerous applications for teamwork. So if you think some of the staff does not carry out the full scope of the work, you can discuss it with the rest of the working chatting, and identify the problem.
Another distinct advantage is in a Skype, because you can always arrange a meeting of your team over the phone, making sure that everyone is working at the right pace.
Delays and the difference in time zones
Constant delays – a common place IT outsourcing. And although they are not always a sign that the work process is broken, can still have a negative impact on any project.
One of the facts of outsourcing is that you can find a person from a different time zone. And, apparently, that’s not so bad when the employee works, as you relax at this time.
But digital agencies there is another opinion. TechSors, for example, warns that “if you need to make changes to the product’s performance, the programmer can only be answered by the next morning.”
Before you start searching for developers, consider what time zone would be able to fit into your work schedule. If you can calculate when you and your employee will be on the Internet at the same time, you will be able to quickly resolve, as mentioned above, any urgent matters.
Testing – one of the key stages in the development of mobile applications. With the increasing growth of outsourcing services for IT, it has been in great demand, and as a consequence, its price also rose. Always make sure that testing is included in your contract with the developer.
If you feel that your application is ready for use, it does not mean that users can not find flaws in its functionality. Take the money and additional testing time. In any case, such a reference check will reveal whether it is ready to launch your product on the mobile market or not.
Who will own the code and IP?
Outsourcing IT project – it is an opportunity to see how your ideas will be implemented in the product. But it is equally important to make sure who will be the owner of the code and the IP, created in the process of working on the application.
As in the case of the design project, you must have the rights that any code and IP, created by the developer, will return to you after the end of the project.
The World Intellectual Property Organization contends that in this, the increasingly popular, area, all conditions must be agreed in advance.
Do this before you start the project, initially negotiate with the developer, where data will be stored. Also, you should raise the issue of the NDA, especially if you have important data, which will be used in product testing. This agreement will help you avoid problems with data leakage, as well as distribute the roles between you and the developers spread all the places.